Shipping policy
Shipping Policy
We are committed to delivering your order as quickly and reliably as possible.
Order Processing
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been placed and another email once it has shipped.
Shipping Times
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United States: 7–14 business days
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International: 10–20 business days (depending on destination)
Shipping times may vary due to customs clearance, carrier delays, or high-demand periods.
Shipping Costs
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Shipping costs are calculated at checkout and displayed before payment.
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Occasionally, we may offer free shipping promotions.
Tracking
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Once your order ships, you will receive a tracking number via email.
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Please allow up to 48 hours for tracking information to update.
Customs & Duties
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International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.
If you have any questions about shipping, please contact us at
support@northmorrow.com
We don’t give copy-paste answers.
We actually look into it and get back to you with a real update.